This program will help participants build confidence about ways to defuse uncomfortable and frustrating situations. Individuals at all levels of your organization will be empowered through this training to assert neutralizing strategies that really work, especially when dealing with a negative or toxic person!
Frustrations left unchecked can eat away at motivation, morale, and teamwork. This training will help to minimize the sabotaging impact of situations that should not be ignored. It is everyone’s job – once empowered thorough tools and techniques – to speak up and deal effectively with things that could have a damaging impact on individuals, workgroups, and organizations.