Easily apply this module to several of our Communication, Team Building, Coaching/Mentoring, and Feedback training programs. Being a master Active Listener is key and essential to relationships and professionalism. And it’s a basic skill that so many of us struggle with!! Why? Because rather than truly listening for greater understanding, we naturally think about what we plan to say next.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.
The difference between hearing someone and listening to someone is enormous. Making colleagues feel you are truly understanding not only their words but their personal point of view can change office dynamics in a profound way. Active listening has a way of making those you are communicating with feel valued and understood.
In this highly interactive workshop, participants can expect to not only learn the theory behind active listening but also to engage in participatory exercises and activities to practice the learned skill of active listening.