Interviewing Skills & Techniques

Two Audiences:

  • Person being interviewed
  • Person interviewing others



Interviewing Techniques for Managers and Supervisors:

Supervisors and interviewing panels/teams learn techniques for handling a potential new hire.  The selection process must be systematic and measurable (see description below for sharpening your interviewing skills).  For best results, Cortel recommends the use of a specialized hiring tool that keeps the interviewing process objective (see Harrison Assessment).

Interviewing training is always customized to include framework, terminology, and examples provided by your Human Resource (HR) department.  This training is made relevant to your organizational needs and practices.


Sharpen your interviewing skills (Techniques for interviewing candidates)

  • Learn how to first effectively screen over the phone.
  • Understand the best process for interviewing and hiring the top applicants.
  • Learn six laws of interviewing for finding the right people.
  • Prepare well – Never wing it.
  • Identify and use the tools and techniques for finding talent that is a good fit.
  • Remain objective through the use of a scoring mechanism.
  • Evaluate how much you should talk versus listen.
  • Use the right types of questions to uncover maximum information and perspective.
  • Develop an action plan for their growth and development as interviewers.
  • Organize group or panel interviews beforehand.
  • Agree to questions, scoring, who is asking what.
  • Avoid interviewing traps and illegal questions.
  • Successfully handle face-to-face interaction-from start to finish.


Interviewing Techniques (Prepare for your own interview)

Participants will learn:

  • How to craft excellent answers to potential questions.
  • Interviewing traps and faux pas to avoid.
  • How to prepare yourself for a successful interview – pre-interview preparation and research.
  • Techniques to apply when being interviewed by a panel.
  • How to ensure your body language projects your best image.
  • How to prepare questions and set up your own interview questions for your executive-level interviews.
  • How to close the interview strong and memorably.